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Reviews

AggieJoe 08/11/2013
We own an old home on Galveston Bay. Since 1976 when we did a major remodel, our fireplace hasn't worked right. Had it worked on two different times. Then we tried James with Craftsman Masonry. They did a great job and now we enjoy it every winter. They had to add on several feet and restore the firebox. James worked hard to match the brick, his crew is top notch. Did a good job on cleanup and protecting the landscape. We are glad we used them and would recommend their work to all. Aggie Joe

cowboysfan444 07/30/2013
James Neal and his talented staff don’t just make repairs, they make works of art. They trimmed down a rock chimney which serves two fireplaces and made it not only safe, but beautiful. The most beautiful work they have done was to replace Arkansas ledge stone with brick that was a perfect match, fitting segments of the wall around a curve and also creating a double wall space which served as good insulation. They charge reasonable prices for superior work. Also, they always leave everything clean and neat. -Cathy G.Texas City

Rickey-Callier 07/30/2013
Craftsman Masonry, Inc. helped troubleshoot and repair brickwork problems in two (2) of our residences in Galveston County, Texas. The company evaluated our problems using the symptoms we experienced and its hands-on site review of the existing brick work at no cost. A quote for the repairs indicated by its review was provided before any work was started. The repairs included the following; 1. Replacing corroded window and garage door lintels that caused cracks in the brick wall. 2. Adding expansion joints to brick walls that cracked due to the absence of expansion joints. 3. Adding brick ledge where it had been omitted by the builder. 4. Caulking windows and expansion joints with an industrial grade, long life sealer. 5. The brickwork was cleaned after completion. All work was conducted in a professional manner and the job site was left cleaner than it was found using a hot water pressure washer for added cleaning effectiveness. The solutions to the brick problems have withstood the test of time giving us confidence that the problems have been solved and that the solutions will last a long time. I have recommended Craftsman Masonry, Inc. to other homeowners and have received similar evaluations of its professionalism, knowledge, workmanship and overall effectiveness. I would use Craftsman Masonry, Inc. again for my brickwork and masonry needs. Tim & Ann P., League City

C.Mills 07/30/2013
My husband and I have used James Neal of Craftsman Masonry to repair our brick three different times over the past 12 years. He is very detail oriented, matched the color of the mortar perfectly and did a superb job with repointing!! His workmen are polite, professional, always on time, and work hard all day. Each time he delivered excellent service. I have recommended him to friends and will use him again if I need any masonry repairs. I wouldn’t consider using anyone else. He is very knowledgeable about brick and stops by frequently throughout the course of the repair to check on things. He is tops in his field!!! Linda A Galveston

kacolivia 04/04/2013
Don't look any further, this is the masonry company you need to use. Mr. Neal is detailed, knows how to communicate, works well with customers and goes the extra mile. His crew is always on time, professional, courteous, neat, and trustworthy. They all know what they are doing and they do it very, very well. Unlike most other contractors, Mr. Neal stops by the jobsite often to make sure the job is going as planned. We had windows replaced a few months ago (unrelated to the work we hired him to do) and he noticed some questionable caulk work; he educated me how to work with the window contractor to get them to correct their work. I'd refer him to all my friends and neighbors in a heart beat. Thank you Mr. Neal and crew for taking such great care of our home, our property, for giving us peace of mind and for a job well done.

michaelpiel 05/26/2011
If you are looking for a mason...
If you are looking for a mason who can match the existing work , this is the company. I have worked with James Neal over the last 15 years and he is the only brick restoration mason I would use. His Employees are always on time and on schedule. We have completed over 50 projects big and small together and I can not remember a single call back.